Contact Us

Have a question about our BBQ thermometers, need help selecting the right probe model, or looking for tracking updates on your purchase? We are here to assist you!

Please feel free to reach out to our customer support team using any of the contact channels below. We strive to respond to all emails and inquiries within 24 business hours.

Official Customer Support Channels

• Customer Support Email: [email protected]
• Phone Number: +1 239-428-9800
• Physical Store Address:5403 7th St WestLehigh Acres, FL 33971United States
• Customer Support Operating Hours:Monday – Friday: 9:00 AM – 5:00 PM (EST)Saturday – Sunday: Closed (Inquiries submitted over the weekend will be processed on Monday)