Shipping Policy

Thank you for shopping at theiamoworksoi! We are committed to delivering high-precision BBQ thermometers, digital meat probes, and grilling accessories quickly, safely, and securely directly to your doorstep.

1. Shipping Rates & Delivery Time

We offer Free Express Shipping on all orders across the United States. There are no hidden handling fees, processing surcharges, or minimum purchase thresholds.

Free Express Shipping: $0.00
Order Processing Time (Handling): 1–2 business days (Monday – Friday)
Transit Time: 1–2 business days (Monday – Friday)
Total Estimated Delivery Time: 2–4 business days

Orders placed after daily business hours, on weekends, or during official public holidays will be processed on the following business day.

2. Protective Packaging & Order Tracking

BBQ thermometers contain sensitive digital sensors and stainless steel probes that require protective packaging during transit. All orders are packed in shock-absorbing protective boxes. As soon as your order is dispatched from our fulfillment center, you will receive an automated shipping confirmation email containing your tracking number to monitor your shipment in real-time.

3. Shipping Destinations & Address Restrictions

We currently ship to physical street addresses within the contiguous United States. To ensure safe delivery of electronic grilling accessories, we do not deliver to P.O. Boxes or APO/FPO military addresses at this time.

4. Address Modifications & Order Cancellations

If you need to update your delivery address or request an order cancellation, please contact our customer support team at [email protected] or call +1 239-428-9800 within 12 hours of placing your order. Once an item has been handed over to the courier, modifications cannot be guaranteed.

5. Contact Information

For any questions regarding shipping or order fulfillment, please reach out to us:

Physical Address: 5403 7th St West, Lehigh Acres, FL 33971, United States

Customer Support Email: [email protected]